Frequently Asked Questions

A modern home is incredibly complex. A home maintenance contract services and maintains all the different systems which make up your house. Our focus is on making sure they are doing their intended job while also extending their life.

A home maintenance contract is useful because it addresses the ongoing problems which occur as a home ages. Weather, sun, and wear and tear take a toll on your house. A maintenance contract mitigates these effects while also preventing the larger problems that develop should they be ignored.

Hiring a handyman to perform tasks on an as needed basis can be difficult. Quality of work is often substandard and reliability is questionable. With Home Wizardry we have pre-set maintenance windows so we will show up then without any action required from you. Our services are also aimed at preventing problems rather than just fixing them once they have become apparent.

Each service contract includes hours which can be used for handyman tasks outside the standard services. So, if you need that new TV wall mounted or the replacement towel rack installed, we can do that during our next scheduled visit. If you need something done before our next visit, we can send one of our Wizards but there may be additional charges.

We only work with our service contract customers. That helps us keep the quality of service high and keeps our Wizards available for customers when demand is high (like after a hurricane.)

When you hire us we set up a consistent time and date when service will be performed. For example, if we are coming every other week, we will set up a recurring appointment like Tuesday between 9AM and 12PM. If there is a problem with a specific scheduled appointment, we can reschedule.

Services are an annual contract but we bill quarterly. You can cancel at any time and we will just complete service through the end of the quarter.

We can help with many emergencies but for certain problems, we may recommend you use a dedicated professional. For example, if your AC breaks, we may recommend a licensed HVAC professional instead.

That depends on the service being provided. If we need access to the interior for a visit, it will be indicated when we set up your maintenance schedule.

That depends on the service being provided. If we need access to the interior for a visit, it will be indicated when we set up your maintenance schedule.

Yes, we are fully insured for all liability issues and are happy to provide you with a certificate of insurance.